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	<title>Comments on: &#8220;This drive has reported a fatal hardware error to Disk Utility&#8221;</title>
	<atom:link href="http://dubinko.info/blog/2006/05/29/this-drive-has-reported-a-fatal-hardware-error-to-disk-utility/feed/" rel="self" type="application/rss+xml" />
	<link>http://dubinko.info/blog/2006/05/29/this-drive-has-reported-a-fatal-hardware-error-to-disk-utility/</link>
	<description>From an XML geek, a reader, a writer, a connector, a man of the people (says keep hope alive)</description>
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		<title>By: Michael</title>
		<link>http://dubinko.info/blog/2006/05/29/this-drive-has-reported-a-fatal-hardware-error-to-disk-utility/comment-page-1/#comment-92</link>
		<dc:creator>Michael</dc:creator>
		<pubDate>Tue, 30 May 2006 23:13:13 +0000</pubDate>
		<guid isPermaLink="false">http://dubinko.info/blog/2006/05/29/this-drive-has-reported-a-fatal-hardware-error-to-disk-utility/#comment-92</guid>
		<description>I hope you have a recent backup! When the same happened to me last year, my most recent backup was *only* two weeks old.

I was using my Mac (12&quot; PowerBook) and had about three minutes warning from everything OK to total disk failure.</description>
		<content:encoded><![CDATA[<p>I hope you have a recent backup! When the same happened to me last year, my most recent backup was *only* two weeks old.</p>
<p>I was using my Mac (12&#8243; PowerBook) and had about three minutes warning from everything OK to total disk failure.</p>
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		<title>By: mdubinko</title>
		<link>http://dubinko.info/blog/2006/05/29/this-drive-has-reported-a-fatal-hardware-error-to-disk-utility/comment-page-1/#comment-91</link>
		<dc:creator>mdubinko</dc:creator>
		<pubDate>Tue, 30 May 2006 06:37:23 +0000</pubDate>
		<guid isPermaLink="false">http://dubinko.info/blog/2006/05/29/this-drive-has-reported-a-fatal-hardware-error-to-disk-utility/#comment-91</guid>
		<description>What a way to return from a week out. Again, apologies for another poor-me off-topic post, but I need to record this information anyway, and this is as good a place as any.

My &#039;main machine&#039; at home, an Aluminum PowerBook, had the fan running as I returned home. Strange, I thought, that only happens when it&#039;s working hard on something. I didn&#039;t think much of it, and crashed for several hours of badly needed sleep. The next day, it was still fanning. I tried to get something done, but it was locked solid. No choice but to hard power down.

Reboot. Up to a nice calming blue desktop, no wallpaper, only a movable mouse pointer. No way out but to hard power down again. Repeat. No good.

Reboot holding Apple+S. /sbin/fsck -yt. Immediate exit:

    ** /dev/rdisk0s3
    ** Root file system
    Invalid Volume Header
    ** Checking HFS Plus volume.
    ** Checking Events Overflow file.
    ** Checking Catalog file.
    Invalid sibling link
    (4,199)
    ** Volume check failed.

Now, I&#039;m not a Unix expert by any means, but when fsck fails immediately, I know it&#039;s not good.

Reboot with the 10.4 system DVD (holding down &#039;C&#039; on boot). Utilities-&gt; Disk Utility. My 74.5 GB TOSHIBA MK8026GAX shows in red. Hmm, never seen that before. Select it. &quot;This drive has reported a fatal hardware error to Disk Utility. If the drive has not failed completely, back up as much data as you can and then replace it with a working drive.&quot; Also on the bottom, under S.M.A.R.T. Status, in red: &quot;Failing&quot;. Ing? I wish.

I have a disk that comes with AppleCare, which as always proved worthless. Time for the big guns. Disk Warrior. I pop the CD in, boot holding down &#039;C&#039;, and... get a system fault. &quot;You need to restart your computer. Hold down the Power button for several seconds or press the Restart button.&quot; (with a repeat in three other languages). Try again--same. Special code FF:FF:FF:FF:FF:FF.

TechTool Deluxe it is. I want to zoom in on the problem, so I disable the lengthy RAM and Surface Scans, and run the rest. It gets to the Random Read test, rockets to 76 out of 100, then slows to a crawl. 77. Finishes with &quot;! Fail&quot;. Ramdom Read, balks at 76 again. &quot;! Fail&quot;. Linear Read, balks at 76. &quot;! Fail&quot;. Linear Write, balks at 76, &quot;! Fail&quot;. Seek: pauses at 76, &quot;! Fail&quot;. Read Buffer, 76, &quot;! Fail&quot;. Write Buffer, 76, &quot;! Fail&quot;. Volume Structure fails on &quot;task&quot; 1 of 7.

As an aside, why would all of these various tests, both random and linear, fail on test 76 of 100? Most likely it&#039;s due to the utter patheticalness of the TechTool software. It&#039;s probably taking all kinds of shortcuts to make it look like it does an impressive amount of work. Apparently the first 75 of 100 disk tests don&#039;t involve actually accessing the disk. Anyway, it generates a nice report at the end looking like this:

    Random Read
    Failed (Error = -4)

    (generic unhelpful message)

    Random Write
    Failed (Error = -4)
    ...

    Linear Read
    Failed (Error = -4)
    ...

    Linear Write
    Failed (Error = -4)
    ...

    Seek
    Failed (Error = -4)
    ...

    Read Buffer
    Failed (Error = -4)
    ...

    Write Buffer
    Failed (Error = -4)
    ...

    Volume Structure
    Failed (Error = -987)
    ...

And a button labeled &quot;Repair&quot;. Worth it? Probably not, but nothing left to lose at this point. After a useless confirmation dialog, it goes to work, powering straight through to step 4 of 6, where it pauses for a long time. Several hours pass. Eventually a report comes up, listing all kinds of technical details, some colored as a &quot;Favorable Change&quot; and others as an &quot;Unusual Change&quot;. Total folders from 113,991 to 113,887, and total files from 587,398 to 586,766. I don&#039;t trust it though. First, I&#039;ll try FireWire target mode.

No good. I can get a view of the CD I have in the problem machine, but the hard drive in question doesn&#039;t show up at all. Off to the Apple Store I go. Great service there, as usual, with same-day turnaround. But, it hurts to go through this, and now, to sift through the backups. -m</description>
		<content:encoded><![CDATA[<p>What a way to return from a week out. Again, apologies for another poor-me off-topic post, but I need to record this information anyway, and this is as good a place as any.</p>
<p>My &#8216;main machine&#8217; at home, an Aluminum PowerBook, had the fan running as I returned home. Strange, I thought, that only happens when it&#8217;s working hard on something. I didn&#8217;t think much of it, and crashed for several hours of badly needed sleep. The next day, it was still fanning. I tried to get something done, but it was locked solid. No choice but to hard power down.</p>
<p>Reboot. Up to a nice calming blue desktop, no wallpaper, only a movable mouse pointer. No way out but to hard power down again. Repeat. No good.</p>
<p>Reboot holding Apple+S. /sbin/fsck -yt. Immediate exit:</p>
<p>    ** /dev/rdisk0s3<br />
    ** Root file system<br />
    Invalid Volume Header<br />
    ** Checking HFS Plus volume.<br />
    ** Checking Events Overflow file.<br />
    ** Checking Catalog file.<br />
    Invalid sibling link<br />
    (4,199)<br />
    ** Volume check failed.</p>
<p>Now, I&#8217;m not a Unix expert by any means, but when fsck fails immediately, I know it&#8217;s not good.</p>
<p>Reboot with the 10.4 system DVD (holding down &#8216;C&#8217; on boot). Utilities-> Disk Utility. My 74.5 GB TOSHIBA MK8026GAX shows in red. Hmm, never seen that before. Select it. &#8220;This drive has reported a fatal hardware error to Disk Utility. If the drive has not failed completely, back up as much data as you can and then replace it with a working drive.&#8221; Also on the bottom, under S.M.A.R.T. Status, in red: &#8220;Failing&#8221;. Ing? I wish.</p>
<p>I have a disk that comes with AppleCare, which as always proved worthless. Time for the big guns. Disk Warrior. I pop the CD in, boot holding down &#8216;C&#8217;, and&#8230; get a system fault. &#8220;You need to restart your computer. Hold down the Power button for several seconds or press the Restart button.&#8221; (with a repeat in three other languages). Try again&#8211;same. Special code FF:FF:FF:FF:FF:FF.</p>
<p>TechTool Deluxe it is. I want to zoom in on the problem, so I disable the lengthy RAM and Surface Scans, and run the rest. It gets to the Random Read test, rockets to 76 out of 100, then slows to a crawl. 77. Finishes with &#8220;! Fail&#8221;. Ramdom Read, balks at 76 again. &#8220;! Fail&#8221;. Linear Read, balks at 76. &#8220;! Fail&#8221;. Linear Write, balks at 76, &#8220;! Fail&#8221;. Seek: pauses at 76, &#8220;! Fail&#8221;. Read Buffer, 76, &#8220;! Fail&#8221;. Write Buffer, 76, &#8220;! Fail&#8221;. Volume Structure fails on &#8220;task&#8221; 1 of 7.</p>
<p>As an aside, why would all of these various tests, both random and linear, fail on test 76 of 100? Most likely it&#8217;s due to the utter patheticalness of the TechTool software. It&#8217;s probably taking all kinds of shortcuts to make it look like it does an impressive amount of work. Apparently the first 75 of 100 disk tests don&#8217;t involve actually accessing the disk. Anyway, it generates a nice report at the end looking like this:</p>
<p>    Random Read<br />
    Failed (Error = -4)</p>
<p>    (generic unhelpful message)</p>
<p>    Random Write<br />
    Failed (Error = -4)<br />
    &#8230;</p>
<p>    Linear Read<br />
    Failed (Error = -4)<br />
    &#8230;</p>
<p>    Linear Write<br />
    Failed (Error = -4)<br />
    &#8230;</p>
<p>    Seek<br />
    Failed (Error = -4)<br />
    &#8230;</p>
<p>    Read Buffer<br />
    Failed (Error = -4)<br />
    &#8230;</p>
<p>    Write Buffer<br />
    Failed (Error = -4)<br />
    &#8230;</p>
<p>    Volume Structure<br />
    Failed (Error = -987)<br />
    &#8230;</p>
<p>And a button labeled &#8220;Repair&#8221;. Worth it? Probably not, but nothing left to lose at this point. After a useless confirmation dialog, it goes to work, powering straight through to step 4 of 6, where it pauses for a long time. Several hours pass. Eventually a report comes up, listing all kinds of technical details, some colored as a &#8220;Favorable Change&#8221; and others as an &#8220;Unusual Change&#8221;. Total folders from 113,991 to 113,887, and total files from 587,398 to 586,766. I don&#8217;t trust it though. First, I&#8217;ll try FireWire target mode.</p>
<p>No good. I can get a view of the CD I have in the problem machine, but the hard drive in question doesn&#8217;t show up at all. Off to the Apple Store I go. Great service there, as usual, with same-day turnaround. But, it hurts to go through this, and now, to sift through the backups. -m</p>
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